Last modified: February 8, 2023
These Use Terms are a contract between you and us and govern your use of the Wunderfront Service (also as Product), which is defined in the Glossary at the end of these Use Terms. These Use Terms describe our commitments to you, and your rights and responsibilities when using the Wunderfront Service. Please read them carefully, and reach out to us if you have any questions.
Agreeing to these Use Terms is a condition of any Wunderfront Service use. You signify your agreement to these Use Terms and are legally bound by them from the date on which you:
You agree that we may, in our sole discretion, amend these Use Terms at any time, in any way and from time to time. We will publish details of our proposed amendments to these Use Terms in a notice to this effect on our Website. This notice will identify the specific amendments we propose making to these Use Terms and the date on which these proposed amendments will become effective.
You agree that such a notice will be adequate notice of the proposed amendments and that these amendments shall automatically come into effect on the date specified in this notice. You further agree that it is your responsibility to review these Use Terms regularly in the event that we do publish a notice of proposed changes. Your continued use of the Wunderfront Service (except where your continued use of Wunderfront Service is permissible in terms of, for example, specific licenses) will be subject to you agreeing to the amended Use Terms.
These Use Terms contain a number of words and phrases which have specific meanings and most of which are capitalized. The Glossary, below, contains many of these words and phrases (others are set out in these Use Terms’ body and are designated by terms in quotation marks).
We also apply certain rules when interpreting these Use Terms and the Interpretation Guide, which sets out these rules, is below.
These Use Terms shall continue to bind you for so long as you make use of Wunderfront Service.
In the event these Use Terms are terminated for any reason whatsoever, the following clauses shall survive termination and continue to bind you:
Our Website details the Wunderfront Service which, broadly, comprises the following components:
We grant you a limited and non-exclusive right to use the Wunderfront Service (subject to any other applicable licenses such as the GPL) solely for the purposes which the Wunderfront Service is intended for and as permitted by the licenses applicable to the Wunderfront Service components. This right is not transferable to any other person unless we agree.
You agree that, except where the nature of the Wunderfront Service requires otherwise, each component of the Wunderfront Service constitutes a separate and distinct service, and we are not necessarily obliged to render two or more components of the Wunderfront Service as a single, indivisible service.
Our products are licensed under the GPL (click here to find out more about the GPL).
When you purchase paid Products, you will receive access to a Support Service for those Products for a period of one year. You may renew the Support Service for your paid Products on the anniversary of your paid Products’ purchase. For more information about the Support Service, read below.
As we pointed out above, when you purchase paid Products, you will receive access to a Support Service developed to support the specific paid Products you have purchased. The Website contains more information about the specific Support Service you receive with each paid Product purchase. The corresponding Support Service is valid for 1 year from the date of your purchase, regardless of which paid Product you purchase, after which time the Support Service will come to an end.
Support Services are only available to you and you may not transfer them to any other person without our express, written consent. We may refuse to give consent for this at our discretion.
Wunderfront grants users a Content License in respect of Wunderfront’ Intellectual Property which forms part of the Services.
To the extent that any copying, reproduction, distribution, transmission, display, broadcasting or publishing of any Content is expressly permitted (such permission to be interpreted in its most restrictive sense) users may do so, provided that all trademarks, trade names and all copyright, ownership, proprietary and confidentiality notices included on or in relation to the Content are retained and displayed without alteration or modification and not in any manner obscured or removed.
Users are further required, as a condition of this Content License, to clearly and expressly attribute Wunderfront as the Content’s source.
Users acknowledge that they do not acquire any ownership rights or rights to use the Content except where explicitly permitted to do so. In the event Wunderfront revokes the Content License, users may no longer use the Content.
We may change any aspect of the Wunderfront Service on written notice to you. These changes may include discontinuing aspects of the Wunderfront Service or the Wunderfront Service in its entirety. In the event we do make any changes to any aspect of the Wunderfront Service, we will publish updated Wunderfront Service information which shall detail the –
Changes to the Wunderfront Service may, at our sole discretion, require consequential changes to fees payable for and delivery timeframes applicable to the aspects of the Wunderfront Service affected by the changes. We will similarly notify you of any such changes to fees payable or delivery timeframes.
We reserve the right to modify or discontinue, temporarily or permanently, prices of all products, at any time with or without notice.
Subscription fees are payable in advance. By purchasing a Subscription, you authorize us to charge your payment method immediately and on a pre-pay basis for the Subscription period indicated. We may, in our sole discretion, suspend any aspect of the Wunderfront Service which you have not paid for.
To avoid potential disruption to your Subscriptions, we offer automatic renewal, and it is enabled by default for all purchases. Unless you notify Wunderfront before the end of the applicable Subscription period that you want to cancel, your Subscription will automatically renew, and you authorize us to collect the then-applicable monthly or annual fee (which may change) for such Subscription (as well as any taxes that Wunderfront has the legal obligation to collect or pay) using any credit card or other payment mechanism we have on record for you.
If you have difficulty getting a Wunderfront Service to work, you agree to allow us to try and help solve any issues you have by opening a ticket with our Support Team. In the event, that our support team declares the Wunderfront Service to be broken or unusable we will be happy to provide you with a full refund within 14 days of the original purchase date. After 14 days, no refunds will be permitted.
Your use of the Wunderfront Service you are claiming a refund for will be terminated when you are refunded.
Without detracting from any of our rights, you agree that we are entitled to discontinue any aspect of the Subscription you may be using if you fail to pay any amount when it falls due or if you breach these Use Terms. In the event we incur expenses to recover the amounts you owe us, you further agree that we may recover our legal costs on the attorney and own client scale, collection charges, and tracing fees, and any applicable VAT.
You may visit our website without registering. However, in order to download any of our products, you will be required to register for an account. When creating an account we will collect your name, address, country of origin and email. If you decide to purchase any of our products, you will also be required to submit your PayPal or credit card information to our third party payment processors. We may also ask you for additional information if necessary.
By registering, you agree and represent as follows:
Once registered, you will be able to log into your account using your chosen usernames and passwords.
You may not impersonate another person and you are required to associate your real identity with your account.
You agree that we may deny you use of the Wunderfront Service should you breach your warranty or subsequently be found to have breached this warranty. We may take steps to verify your personal information once you have completed the requisite registration process for the Wunderfront Service and these steps may include and are not limited to, email verification. You agree to submit to this verification process and irrevocably consent to us gaining access to relevant information held by 3rd Parties which may be reasonably required to complete the verification process. You acknowledge and agree that your access to the Wunderfront Service may be limited until this verification process has been successfully completed.
Should you not agree to our verification process or withhold your consent to us processing your personal information, your Wunderfront Service use may be suspended or terminated.
Without limiting our liability limitation provisions below, you waive any claims you may have against us or our Associates in the event we deny you use of the Wunderfront Service where you have breached these Use Terms or otherwise failed to fulfill your obligations to Wunderfront.
You agree that the security of their Wunderfront Service user account is solely your responsibility. You further agree that:
Except as expressly set out in these Use Terms, we do not make any representation or give any warranties whatsoever with respect to the Wunderfront Service.
You represent and warrant that your use of the Wunderfront Service:
If you are not, factually or legally, authorized to bind another person as our Customer to these Use Terms, you agree that you will be personally liable to Wunderfront for any amounts due to us in terms of these Use Terms or otherwise, as a consequence of using the Wunderfront Service in the event the legal entity concerned refuses or fails to pay any amounts which are due to us and as if you contracted with us for your personal Wunderfront Service use.
To the fullest extent permissible by law, we disclaim all warranties of any kind, whether express or implied in respect of the Wunderfront Service and you use the Wunderfront Service at your own risk.
You agree that neither we nor our Associates shall be liable for any Losses which you may sustain however arising and whatever the cause, in particular, pursuant to your or any 3rd Party’s use of, access to and/or interference with the Wunderfront Service.
You also agree that our liability to you pursuant to these Use Terms shall furthermore be limited to the total amount of the fees you paid for your Wunderfront Service use.
We have not reviewed, and cannot review, all of the items for sale through sites or stores using the Wunderfront Service. We have no control over those stores and are not responsible for their contents. We are not responsible for any use or effects from the sale or purchase of items through a site or store using the Wunderfront Service. So, for example:
You agree to indemnify and hold harmless Wunderfront, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all losses, liabilities, demands, damages, costs, claims, and expenses, including attorneys’ fees, arising out of or related to your use of our Services, including but not limited to your violation of the Agreement, Content that you post, and any eCommerce activities conducted through your or another user’s website.
You acknowledge that from time to time the Wunderfront Service may be suspended, either in part or as a whole, for maintenance, repair, and improvements. We agree, wherever reasonably possible, to give twenty-four (24) hours notice of suspension of the Wunderfront Service affected by the proposed suspension. We deal with this in more detail in our Support Policy.
Save as set out elsewhere in these Use Terms or the Support Policy, we shall not be liable for any Losses which may be sustained as a result of the suspension of the Wunderfront Service save as provided for in the Support Policy, where applicable.
We only support our Products, sold on Wunderfront.com. Our Support Service includes assistance with Product installations, configuration and use. If you need help setting up or configuring your plugin, please first check the documentation and FAQs of the extension. Your question might have been answered already. If it hasn’t, please submit a ticket.
We will fix any defects in our Products as quickly as possible after they are brought to our attention. We will also try to provide a solution via our Helpdesk for smaller defects or errors as a precursor to a more substantial update to the particular Product as part of our scheduled Product updates. If you think you have found a bug, please let us know.
Our Support Service does not cover our Products supplied by Third Parties who are not our Resellers or Third Party products and services. We may require you to disable Third Party products that are installed alongside our Products before we are able to assist you.
We do not give general WordPress support. You can find resources and answers about WordPress in the WordPress.org forums.
We provide our Products as is. While we can help you to configure our products within the capabilities of each product, we do not customize our Products or support any Third Party customizations of our Products. Customization is anything that changes the way our Products look or function relative to how we make our Products available to you.
If you need customization, we do our best to offer advice and direct you to appropriate resources. But we do not take responsibility or endorse Third Party solutions for customized Products. Third-Party Services that some customers have found helpful include:
We provide Support Services through our Helpdesk. We do not provide our Support Service through any other channel (including, but not limited to direct e-mail, Facebook, Twitter or over the phone) at this time.
You need to submit a ticket using the Helpdesk to take advantage of our Support Service. We may ask you to send us your login details if we need them to assist you. Our Helpdesk tickets, and the information you share with us through these Helpdesk tickets, are confidential. Only you and our support team will see your ticket.
Our general support hours are Monday to Friday, 09:00 to 17:00 (UTC+2). Although we strive to respond to all queries within 24 hours, our actual response times may vary and we may take longer to respond to more advanced or technical queries.
If any person is of the view that his, her or its rights have been infringed through unlawful Wunderfront Service use by any person, that person may address a complaint to Wunderfront which satisfies the following requirements and/or sets out the following information:
Notifications must be addressed to:
We will investigate the complaint on receipt of a complete and properly formulated complaint notice and will take appropriate action, where necessary. Such action may include, but is not limited to, removing offending Content and/or taking appropriate steps against offending users or Customers, where appropriate. We may not be able to, or it may not be appropriate for us to, respond to or act on every complaint.
Subject to any other provision of these Use Terms providing for the remedy of any breach of any provision of these Use Terms, should either Party (“the Offending Party”) commit a breach of any provision of these Use Terms and fail to remedy such breach within 10 days of receiving written notice from the other Party (“the Aggrieved Party”) requiring the Offending Party to do so, then the Aggrieved Party shall be entitled, without prejudice to its other rights in law to:
in either event without prejudice to the Aggrieved Party’s right to claim damages.
We reserve the right to terminate your use of and access to the Wunderfront Service if we determine in our sole discretion that your use violates these Use Terms.
Either Party shall be entitled to summarily terminate these Use Terms in the event of the other Party being placed in liquidation or under judicial management, whether provisionally or finally, or in the event of the other Party entering into a compromise with its creditors generally. All amounts due by the other Party in terms of these Use Terms shall, in the circumstances contemplated in this clause, immediately become due and payable to the prejudiced Party.
Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of the Republic of Estonia. The proper venue for any disputes arising out of or relating to the Agreement and any access to or use of our Services will be the courts located in the Republic of Estonia.
You acknowledge that, from time to time, the Wunderfront Service may be suspended due to causes beyond our control which we refer to as Interruption Events.
You agree that we will be relieved of our obligations in terms of these Use Terms during the period that the Interruption Event and its consequences continue, only to the extent we are reasonably prevented from fulfilling our obligations, and we shall not be liable for any Losses which you may suffer as a result.
We will make reasonable efforts to notify you of an Interruption Event in writing as soon as we become reasonably aware of the Interruption Event.
In the event that an Interruption Event exceeds 2 calendar months and in the event that neither we or our nominee are able to provide alternative services and/or facilities, either you or we may terminate these Use Terms and shall only remain liable for performance under these Use Terms which fell due immediately prior to the Interruption Event.
Users or, where appropriate, you shall not be entitled to cede, delegate, assign or otherwise transfer all or any of its rights, interests or obligations under and/or in terms of these Use Terms except with our prior written consent. We will not unreasonably withhold our consent.
We are entitled to cede, delegate, assign or otherwise transfer all or any of our rights, interests or obligations under and/or in terms of these Use Terms subject to us giving you reasonable written notice to that effect.
If any court which has jurisdiction finds any clause or term of these Use Terms to be unenforceable, then the Parties agree that the remaining terms and provisions of these Use Terms shall be deemed to be severable from the unenforceable provisions and shall continue in full force and effect unless such unenforceability goes to the root of these Use Terms, in which case these Use Terms shall terminate.
These Use Terms, as read with the documents referenced in these Use Terms, constitute the sole record of the agreement between the Parties in regard to its subject matter.
No Party shall be bound by any express or implied term, representation, warranty, promise or the like, not recorded in these Use Terms.
No addition to, variation or consensual cancellation of these Use Terms, including this clause, shall be of any force or effect unless in writing and signed by or on behalf of all the Parties.
No data message, including an e-mail, SMS and recorded voice message, which you send to us shall amend these Use Terms or the rights and duties of the Parties in any manner unless the Parties expressly state, and specify the extent to which, the data message amends these Use Terms or the Parties’ rights and duties in any material respect.
No indulgence which any of the Parties (“the Grantor”) may grant to any other (“the Grantee(s)”) shall constitute a waiver of any of the Grantor’s rights, who shall not be precluded from exercising any rights against the Grantee(s) which might have arisen in the past or which might arise in the future.
The Parties undertake at all times to take all reasonable steps to implement and comply with these Use Terms.
In these Use Terms, headings are for convenience and are not intended to be used to interpret the Use Terms.
If the Use Terms refer to a Party who is liquidated or sequestrated (or has been through a comparable process under a different legal system), then the Use Terms will also be applicable to and binding on that Party’s liquidator or trustee, as the case may be.
Unless these Use Terms indicate to the contrary, any references to any gender include the other genders, a natural person includes an artificial person and vice versa, and the singular includes the plural and vice versa.
The rule of construction that the contract shall be interpreted against the Party responsible for the drafting or preparation of these Use Terms, shall not apply.
Where in these Use Terms provision is made for the Parties (or either of them) to agree on or grant approval in respect of any matter, such Use Terms or approval shall only be valid and binding on the Parties thereto if reduced to writing and signed by the duly authorized representative of such Parties.
The use of the word “including” followed by a specific example shall not be construed as limiting the meaning of the general wording preceding it and the eiusdem generis rule shall not be applied in the interpretation of such general wording or such specific example.
All annexures, addenda, and amendments to these Use Terms form an integral part of these Use Terms and, therefore, our contract with you.
The words and phrases in the Glossary and, where appropriate, elsewhere in these Use Terms bear the meanings assigned to them and related expressions bear corresponding meanings.
“3rd Party” means a person/business/product other than Wunderfront and a Customer;
“Associates” means a Party’s officers, servants, agents or contractors or other persons in respect of whose actions that Party may be held to be vicariously liable;
“Content” means any material capable of and in which copyright protection subsists (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) including, but not limited to, what a Customer may have access to as part of, or through the Customer’s Service use;
“Content License” means a personal, revocable, worldwide, royalty-free, non-commercial, non-transferable, and non-exclusive license to use our Content either on or through the Service through a generally available web browser, mobile device or an application solely for the purpose of enabling users to use the Service, in the manner permitted by these Use Terms and does not extend to scraping, spidering, crawling or other technology or software used to access data without our express written consent;
“Customer” means the person contracting with us to use the Wunderfront Service subject to these Use Terms and is either:
“Intellectual Property” means any know-how (not in the public domain), an invention (whether or not patented), design, trademark (whether or not registered), or material capable of copyright protection and in which copyright subsists (whether or not registered), goodwill, processes, process methodology, and all other identical or similar intellectual property as may exist anywhere in the world and any applications for registration of such intellectual property;
“Intellectual Property Rights” means legal or moral rights in Intellectual Property;
“Interruption Event” means strike, lock-out, fire, explosion, floods, riot, war, accident, act of nature, embargo, legislation, shortage of or a breakdown in transportation facilities, civil commotion, unrest or disturbances, cessation of labour, government interference or control, or any other cause or contingency beyond the control of the Party concerned;
“Interrupted Party” means a Party prevented or restricted directly or indirectly from carrying out all or any of its obligations under these Use Terms by reason of an Interruption Event;
“Losses” means all losses (including, but not limited to those in respect of injury, damage to physical property or loss of life), liabilities, costs, expenses, fines, penalties, damage, damages and claims, and all related costs and expenses (including legal fees on the scale as between attorney and own client, tracing and collection charges, costs of investigation, interest and penalties);
“Parties” means Wunderfront and the Customer;
“Products” means the Wunderfront plugins, themes and extensions which are made available through the Website and which are described in the Website;
“Subscription” means any Wunderfront Service that is offered on a recurring basis for a designated period, whether free or paid.
“Support Policy” means the terms and conditions establishing our minimum support undertakings in respect of the Services;
“Support Service” means our Product support and update service described on the Website;
“use” bears its ordinary meaning and when used in the context of:
“user” means a person who is not a Customer and who uses the Wunderfront Service or the Website;
“Use Terms” means these terms and conditions, as amended from time to time;
“VAT” means Value-Added Tax;
“Website” means the Wunderfront website located at https://www.wunderfront.com or such other websites as may be associated with and controlled by Wunderfront from time to time;
“Wunderfront”, “us”, “we” and “our” means or refers to Wunderfront OÜ. trading as Wunderfront, a company duly registered and incorporated in accordance with the laws of the Republic of Estonia and with company number 14438378.
“Wunderfront Service” means the Content, Products and Support Service, as defined in these Use Terms, either collectively or in any combination.
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us or when you choose to participate in various activities related to the Site, such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
The Site may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, checkins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.
Data From Social Networks
User information from social networking sites, such as [Apple’s Game Center, Facebook, Google+, Instagram, Pinterest, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.
Data From Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Administer sweepstakes, promotions, and contests.
Assist law enforcement and respond to subpoena.
Compile anonymous statistical data and analysis for use internally or with third parties.
Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
Email you regarding your account or order.
Fulfill and manage purchases, orders, payments, and other transactions related to the Site Generate a personal profile about you to make future visits to the Site more personalized.
Increase the efficiency and operation of the Site.
Monitor and analyze usage and trends to improve your experience with the Site.
Notify you of updates to the Site.
Offer new products, services and/or recommendations to you.
Perform other business activities as needed.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Process payments and refunds.
Request feedback and contact you about your use of the Site.
Resolve disputes and troubleshoot problems.
Respond to product and customer service requests.
Send you a newsletter.
Solicit support for the Site.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
We may share your information with our business partners to offer you certain products, services or promotions.
Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
Sale or Bankruptcy
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
Cookies and Web Beacons
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
Contacting us using the contact email provided.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
The team at Wunderfront has collaborated with businesses from over 20 countries. Read more.